FAQs

Support

What are the main differences between the Ampr’up 1.5 and the Ampr’up 2.0 e-bikes ?

RST Glide forks on 2.0, rigid suspension on 1.5
Fenders standard on 2.0, no fenders on 1.5
Shimano Altus or Acera shifter on 2.0, Shimano Tourney on 1.5
17.5 AH battery on 2.0, 14.0 AH on 1.5

How often do you have to recharge battery?

Lithium Batteries operate most efficiently between 20% and 80% charge. You can top up the battery to full charge any time you need it. Running the battery to complete discharge shortens the life of the battery. It is not necessary to leave the battery plugged into the charger all the time. Disconnect it when fully charged.

How fast can an e-bike go?

Under Canadian law our e-bikes have to cut out at 32km. However, when not using the motor and/or free-wheeling you can go faster if you wish.

Do I need a driving licence?

You don’t need a driver’s licence or need to register, licence and /or insure your e-bike, but you are subject to the same rights and duties as a driver of a motor vehicle. You also must follow bicycle safety rules and wear a bike helmet.

Do I need Insurance?

None required. Insurance may be available under a homeowner’s policy.

How long does it take to charge the battery?

Our batteries will charge from empty to full in just 4 to 5 hours. But don’t worry. You can top-off your lithium-ion batteries at any time without hurting the battery.

How do you control the motor?

Maverick Distributing e-bikes are equipped with both a throttle and a PAS (pedal assist). You can use either system to control the speed of the electric motor. If you want to cruise without pedaling the twist throttle can be used, or, if you enjoy pedaling and if you want to feel more like you are riding a regular bike you can use the pedal sensor by entering one of the 9 levels of pedal assist.

How often should I service my e-bike?

We recommend full service once a year. Check tire pressure every month (20-25psi is best for all round conditions). Lube chain with WD40 when it gets dry or dirty.

How do I clean my Maverick Distributing e-bike?

Before cleaning your e-bike it’s good practice to remove your battery first. The cleaning process is just like cleaning a regular push bike. It’s best to use a bike cleaner or just a warm damp cloth. Be careful to avoid the electrics & battery terminals. Never use a high-pressure cleaner to wash your electronic bike, it could damage the electronics and never fully submerge your electric bicycle.

What is the normal lifespan of a battery?

You can expect your battery to last about 3-6 years or approximately 800 charging cycles to get at 80% of the battery lifespan.

When you aren’t using it, we advise you to store it inside or at room temperature as fluctuations in temperature, cold or heat will damage the battery. It is best to store the battery charged between 20% and 80% of capacity. Leaving it for long periods over 80% or under 20% can harm the battery.

Can I use my Maverick Distributing e-bike in the rain?

Yes, you can ride your e-bike in the rain as all of our models are water resistant. We don’t suggest storing the e-bike outside when it rains,as with any electric devices, use with extra caution, If the controller or battery gets wet, it could cause problems with the performance.

How do I control my Maverick Distributing Head Light and Tail Light

To turn the headlight on, hold the + button on the pedal assist control for 4 seconds. Hold it another 4 seconds to turn the headlight off

The tail light has a small yellow switch on the back, hold the switch down for 3 seconds to turn the light on, there are several solid and flashing modes in the tail light, press the switch again to switch modes, or press repeatedly until the light turns off.

How do I reset my trip meter?

Hold the Plus and Minus buttons on your pedal assist control down at the same time, until the trip reset goes to zero (about 5 seconds)

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